Technical Support Manager - Load & Haul

Sandvik | Shah Alam, Selangor | MY
  • Lead the technical support strategy and activities in the SEA Sales Area .
  • Respond to technical support queries between Territory organisations / Customers and the backline factory channels for the active units within the Sales Area.
  • Ensure Territory organisations are working towards technical self-sufficiency.
  • Coordinate new equipment introductions, factory support and ad-hoc gap training.
  • Ensuring safety and service bulletins are being managed and implemented.
  • Monitor and report on trends for changes to current specifications across the products.

Qualifications and Experience

  • Bachelors degree in Mechanical Engineering, Electrical Engineering, or a related technical field (or equivalent experience).
  • Proven experience in a technical support, service engineering, or product advisory role within the heavy machinery, mining, or manufacturing industry.
  • Underground mining and/or tunnelling experience preferred.
  • Strong leadership skills with experience in managing cross-functional and regional teams.
  • Excellent problem-solving, communication, and customer-facing skills.
  • Ability to travel within the region as required.
About the company

Sandvik AB is a Swedish multinational engineering company with operations within tools and tooling systems for metal cutting, additive manufacturing, equipment and tools, service and technical solutions for the mining and construction industries, produ...

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Information :

  • Company : Sandvik
  • Position : Technical Support Manager - Load & Haul
  • Location : Shah Alam, Selangor
  • Country : MY
Next Process

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Post Date : 2025-06-20 | Expired Date : 2025-07-20

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