Restaurant Front of House

Responsibilities

• Customer Service: Greeting guests, managing reservations, seating guests, taking orders, and addressing customer concerns.
• Order Taking and Transmission: Accurately and efficiently taking orders and relaying them to the kitchen.
• Service and Food/Beverage Preparation: Serving food and drinks, ensuring proper presentation, and adhering to restaurant standards.
• Table Management: Clearing tables, setting tables, and ensuring a clean and organized dining area.
• Cash Handling and Payments: Handling cash and credit card transactions accurately and efficiently.
• Communication: Communicating dietary restrictions or special requests to the kitchen.
• Teamwork: Working collaboratively with other FOH and back-of-house staff.
• Compliance: Following all safety and sanitation procedures.

Skills and Qualifications

• Having a minimum of 2 years service crew experience in a similar Hospitality environment.
• Have outstanding customer services skills who can adapt their approach to make our clients feel welcome
• Have a passion for hospitality and are looking to develop your career within the f&b industry
• Ability to work collaboratively with other staff members.
• Ability to manage multiple tasks and prioritize responsibilities.
• Familiarity with the menu and beverage list, and ability to make recommendations.

What we expect:

• Work 5 days per week (including public holidays)
• Fluent in Mandarin & English
• Proven good tract of record work experience in a restaurant or café setting
• Demonstrated excellent customer service skills
• Enjoy working in food and beverage industry
• Willingness to work flexible hours

Job Type: Full-time

Pay: RM3,000.00 - RM3,500.00 per month

Benefits:

• Meal provided
• Opportunities for promotion
• Professional development

Schedule:

• Evening shift
• Night shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Mandarin (Preferred)

Work Location: In person

Information :

• Company : TONG Restaurant Armenian Street
• Position : Restaurant Front of House
• Location : George Town
• Country : MY