Local Bank Customer Service

Role Function:

* Attend to inbound calls in a contact centre environment.

* Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction.

* Able to resolve customer queries and issues with an aim to provide a first call resolution.

* A good listener with an ability to establish a good report with the customers as well as attending to their needs to offer relevant

product, services, and solutions from the brand.

* Have a strong sense of ownership, responsibility, and integrity.

Requirement:

* Fresh Graduate are welcome (Diploma/Degree).

* Good in English. Good in communication and able to fulfil a customer needs. Fast learner and able to handle multi-

tasking.

• Must be able to work on rotational shift.

Benefits:

• Annual Leave

• Medical Leave

• Hospitalization Leave (as Employment Act).

• EPF, Socso and SIP.

• Medical Insurance.

• Training provided.

• Shift Allowance

• Travel Allowance

• Performance Bonus

Shifts:

• 6:30am to 3:30pm

• 8:00am to 5:00pm

• 9:00am to 6:00pm

• 10:00am to 7:00pm

• 11:00am to 8:00pm

• 12:00pm to 9:00pm

• 2:00pm to 11:00pm

Job Type: ContractContract length: 24 months

Pay: RM2,400.00 - RM3,500.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Schedule:

• Day shift
• Monday to Friday
• Rotational shift
• Weekend jobs

Supplemental Pay:

• Overtime pay

Application Question(s):

• Can you work on rotational shift?

Language:

• English (Preferred)

Work Location: In person

Information :

• Company : Aisling Consulting Sdn Bhd
• Position : Local Bank Customer Service
• Location : Putrajaya
• Country : MY