Customer Expert

Were looking for a Customer Expert. You will be responsible for responding to user inquiries and providing service by attentively addressing their questions regarding documentation, coverage, and loan processing. You will handle sensitive information and resolve situations on the first contact, while staying informed about our clients products and services.

• A language pro with an intermediate to advanced English proficiency to communicate effectively and grow in a global environment.
• A service enthusiast who helps others with ease and style.
• A first-call fixer who solves any situation fast and delivers standout service.
• A knowledge ninja who keeps up with promotions and product updates to give the best advice.
• A positive person who faces every challenge with a good attitude and delivers smart, efficient solutions.
• Someone proactive, responsible, empathetic, and confident, whos always one step ahead.
• A close listener who captures every detail to ensure nothing slips through the cracks.

• Earn up to S/2385

  • with a combo of bonuses and perks: LOB bonus (S/170*), performance bonus (up to 15%*), and a meal card (S/260*).
• Kick off your journey the right way with a S/1500* hiring bonus.
• Flexibility that fits you: 40 | 48 hours weekly*.
• Recharge and thrive with 2 days off* and free Sundays!
• Score a permanent contract from the 7th month because stability and peace of mind are part of the TOP Team vibe.
• Enjoy consistent pay with full coverage and benefits because weve got your back.
• Start strong with paid training. Get paid while you grow!
• Enjoy exclusive brand discounts and all the perks of being part of our crew. 

*Terms and conditions apply.

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures through more than 300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!

Information :

• Company : Teleperformance
• Position : Customer Expert
• Location : Kuala Lumpur, Kuala Lumpur
• Country : MY