Retail Operation Manager

• Purpose of the position

Responsible to entire retail management, sales performance, daily sales operation staff Management.

Key responsibilities & duties

• Overall responsible for the retails sales performances & operations
• Managing retails daily operation and flow of products
• Maintaining Customer Relationship
• Ensure branch complies to guidelines and operational procedures
• Develop & implement sales strategies/ plan to achieve the sales target
• Plan and execute Marketing Strategies and activates like roadshow and exhibition
• Monitoring, maintaining and improving service quality
• Monitoring resources and apply its cost effectiveness
• Responsible for top and bottom line of the business
• Perform other ad hoc assignment and tasks as requested by management

Academic or trade qualifications

Candidate must possess at least a Bachelors Degree, Post Graduate Diploma, Professional Degree any field.

Work experience and skills

• Minimum 5 years of working experience in the related field
• Able to work flexible schedule, including weekend and public holidays
• Required language(s): Chinese, English and Bahasa Malaysia.
• Excellent communication skills, including multiple languages.
• The ability to interact successfully across cultures.
• Critical thinking and creative problem-solving skills and strong judgment and decision-making.
• Do not mind to work late and must have high in commitment and responsibility.
• Computer literate in Microsoft Office.
• Able to meet tight deadlines.

Job Type: Full-time

Pay: RM6,000.00 - RM7,500.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

Application Question(s):

• Do you experience n handling any retail crew under your supervision ?
• How much is your current and expectation salary ?
• Do you have any experience in as Retail Executive / Manager before ?
• Do you have experience in outdoor / sports industry retail experience? if yes , kindly list down

Information :

• Company : Coleman Malaysia
• Position : Retail Operation Manager
• Location : Shah Alam
• Country : MY