Front of House

As the front of house of a bakery, your main responsibility is to greet & serve customers, process their purchases, and ensure they have a positive shopping experience. Some specific duties may include:

1) Operating cash registers and point-of-sale (POS) systems to process customer orders and handle payment transactions.

2) Operating simple kitchen equipment like automated coffee machines and ovens to reheat and prepare bread/pastries and coffee

3) Answering customer questions about bakery products, including ingredients, availability, and pricing.

4) Handling customer complaints and resolving issues in a professional and courteous manner.

5) Bagging and packaging bakery items for customers.

6) Maintaining a clean and organized checkout area, including the cash register, display cases, and other customer-facing areas.

7) Assisting with stocking shelves and maintaining inventory levels in the bakery.

8) Collaborating with other bakery staff, including bakers and kitchen assistants, to ensure seamless operations and timely customer service.

To succeed in this role, you should have strong communication and customer service skills, be comfortable working in a fast-paced environment, and be able to handle cash and electronic payment transactions accurately and efficiently. Some experience working in a retail or customer service setting may be helpful, but is not always required.

Job Type: Full-time

Pay: RM1,700.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave

Schedule:

• Day shift
• Evening shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Retention bonus
• Yearly bonus

Ability to commute/relocate:

• Melaka City: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you able to start immediately?

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Front of House: 1 year (Preferred)

Language:

• English & Malay (Required)

Location:

• Melaka City (Required)

Expected Start Date: 05/01/2025

Information :

• Company : Sudo Bakery
• Position : Front of House
• Location : Melaka
• Country : MY