Customer Service (Mandarin)

DSS Software Solution | Kuala Lumpur, Kuala Lumpur | MY

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Company Description DSS Software Solutions Sdn. Bhd. is a global IT Solutions and Managed Services company based in WP. Kuala Lumpur. Our services include Application Development, Web Designing, E-commerce & Internet Marketing solutions, Open Source Development, and Web Development. We cater to a diverse range of clients across various sectors, focusing on providing engaging user experiences for their products and services.

Role Description

This is a full-time on-site role for a Customer Service (Mandarin) position at DSS Software Solutions Sdn. Bhd. in WP. Kuala Lumpur. The role involves daily tasks such as providing customer support, ensuring customer satisfaction, demonstrating phone etiquette, enhancing the customer service experience, and resolving customer issues effectively.

Qualifications
  • Customer Support and Customer Satisfaction skills
  • Phone Etiquette and Customer Service proficiency
  • Experience in improving Customer Experience
  • Fluency in Mandarin and English languages
  • Strong communication and interpersonal abilities
  • Ability to work well in a team and handle challenging situations
  • Previous experience in a customer service role is a plus
  • Bachelors degree in a relevant field
Seniority level
  • Entry level
Employment type
  • Full-time
Industries
  • IT Services and IT Consulting

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Information :

  • Company : DSS Software Solution
  • Position : Customer Service (Mandarin)
  • Location : Kuala Lumpur, Kuala Lumpur
  • Country : MY
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Post Date : 2025-06-30 | Expired Date : 2025-07-30

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