Admin Assistant (Mandarin Language Requirement)

Job Summary:

We are seeking a highly organized and proactive Administrative Assistant to support the smooth operation of our office and experience centre. The ideal candidate will be responsible for performing a variety of administrative and clerical tasks to ensure efficient day-to-day operations. This role requires excellent multitasking skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

Administrative Duties:

1. Manage and organize office operations, including filing, record-keeping, and correspondence.

2. Answer and direct phone calls, emails, and other inquiries in a professional manner.

3. Schedule and coordinate meetings, appointments, and travel arrangements for staff.

4. Maintain office supplies inventory and place orders as needed.

5. Assist in preparing reports, presentations, and other documents as required.

6. Handle incoming and outgoing mail, including courier services.

Retail Support Duties:

1. Assist with customer inquiries, both in-person and over the phone, providing excellent customer service.

2. Support retail staff with point-of-sale (POS) operations, including cash handling and processing transactions.

3. Help maintain retail inventory by organizing stock, conducting stock checks, and assisting with restocking.

4. Ensure the experience center is clean, organized, and presentable at all times.

5. Assist in organizing promotional events and displays as needed.

General Duties:

1. Assist in resolving any administrative or operational issues that arise.

2. Undertake additional tasks and projects as assigned by management.

职位概述：我们正在寻找一位高度组织、有主动性的行政助理，以支持公司办公室和体验中心的日常运营顺利进行。理想人选需具备良好的多任务处理能力、注重细节，并能在快节奏的工作环境中保持高效。该岗位将负责多项行政与文书相关的工作，确保日常运作井然有序。

主要职责：

行政事务：

1. 管理和组织办公室运作，包括文件归档、记录保存和日常通信。

2. 以专业的态度接听和转接电话、回复电子邮件及其他咨询。

3. 安排并协调员工的会议、预约及差旅计划。

4. 维护办公用品库存并根据需要下订单采购。

5. 协助准备报告、演示文稿及其他所需文件。

6. 处理来往邮件，包括快递服务。

零售支持事务：

1. 协助接待客户的咨询，无论是现场还是电话，提供优质客户服务。

2. 支持零售员工进行POS系统操作，包括现金处理及交易流程。

3. 协助库存管理，包括整理库存、盘点及补货工作。

4. 确保体验中心随时保持整洁、有序和良好展示状态。

5. 协助组织促销活动及展示布置等相关工作。

综合事务：

1. 协助处理各类行政或运营问题。

2. 执行管理层分配的其他临时任务及项目。

Information :

• Company : Hao Yi Kang Sdn Bhd
• Position : Admin Assistant (Mandarin Language Requirement)
• Location : Johor Bahru, Johor
• Country : MY