Workforce Management Associate- Rostering

PERSOL APAC Business Support Service | Kuala Lumpur, Kuala Lumpur | MY

Why join us?

  • Great working culture!

  • Young, energetic and fun learning organization!

  • Strategic location ~within walking distance to MRT and KL Monorail

Job Description

  • Actively delivering roster planning activities with sense of urgency and accountability in meeting the deadlines and customer expectation with no limit to the following areas preferred:

  • Build and checking Rosters

  • Editing and updating Rosters

  • Roster Adjustments - Creating / Removing

  • Ensure the Rosters created are based on the client needs and expectation, ensuring that the data is accurate and complete

  • Managing any issues that may arise towards resolution in a collaborative and timely manner

  • Effectively and efficiently managing your workload assigned, primarily through emails, whilst multitasking in terms of resolving competing priorities, handling calls and meeting requested deadlines.

  • Provide weekly/monthly report as per scheduled from systems and ad-hoc report as per request from stakeholders.

  • Completing operations whilst providing backup support to team members on other activities during holidays

  • Ability to work in a high volume, fast moving operational business.

  • Able to demonstrate and combine a methodical and organized approach to work situations with high attention to detail.

  • Professional and customer-focused in your approach including absolute discretion and sensitivity in handling confidential matters and information.

Job Requirements

  • Degree/ Diploma in Human Resource/ Business Administration or equivalent.

  • Experience in workforce planning or Rosters scheduling real-time monitoring related experience an added advantage.

  • Willing to work at early morning shift to support Australia Team (4am/5am/7am) and follow Australia public Holiday

  • Good command of English language especially in dealing with Australian market

  • Exhibits good rosters scheduling expertise and command of relevant process flow, policies, procedure, etc.

  • Proficient use of applicable technology and MS Office.

  • Strong communication and interpersonal skills and collaborative team spirit.


Information :

  • Company : PERSOL APAC Business Support Service
  • Position : Workforce Management Associate- Rostering
  • Location : Kuala Lumpur, Kuala Lumpur
  • Country : MY
Next Process

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Post Date : 2025-09-02 | Expired Date : 2025-10-02

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