License Assurance Manager

Sitecore Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

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License Assurance Manager

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Sitecore Sitecore Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Be among the first 25 applicants Join to apply for the

License Assurance Manager

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Sitecore Get AI-powered advice on this job and more exclusive features. About Us:

At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the worlds most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale. About Us:

At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the worlds most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.

As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and LOréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic.

Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values—empathy, accountability, clarity, and growth—guide how we lead, innovate, and connect. They are the behaviors that bring our mission and vision to life, every day, in every interaction.

As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.

Learn more at Sitecore.com

About the Role:

The License Assurance Manager will manage all aspects of software license compliance reviews within the Sitecore customer base. This dynamic role entails working closely with internal teams and customers to determine if the Sitecore customer complies with the terms and conditions of its agreement(s), pricing, and licensing. The candidate will work through a large volume of customers to assess, identify, pass on compliance-related opportunities to field sales and support on commercial closures. The candidate should possess analytical skills, be detail-oriented, and have excellent communication skills as they will be required to work closely with international teams.

What youll be doing:

Manage end-to-end License Compliance outreach and reviews, which includes working extensively with many of Sitecores business teams such as Field Sales, Product, Managed Cloud Operations, Legal and Finance. Interpret complex license and maintenance agreements. Analyse license purchase and deployment data to identify Compliance cases. Participate in projects to document and improve processes.

What You Need to Succeed:

The ideal candidate will possess a minimum of two years of experience managing license compliance audits with IT Infrastructure Knowledge, software asset management or license management. Strong Analytical and Organizational Skills. Attention to Detail, Problem Solving Skills. High level of independence and resilience. Strong understanding of software license agreements with specific experience and proven ability to comprehend and interpret complex licensing. Proficient in the use of Excel. Experience with databases or record repository applications, including SFDC.

Additional Skills That Set You Apart

Proficiency in spoken and written Japanese is a plus.

Why you should click ‘Apply:

Growth! We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel. Its never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career. Great team and company culture! You can learn more about our company culture and our commitment to creating a diverse and inclusive workplace on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognized for its award-winning Culture by Comparably.

Yee Ni Chen Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Sales, Business Development, and Customer Service Industries Software Development and Technology, Information and Internet Referrals increase your chances of interviewing at Sitecore by 2x Get notified about new Assurance Manager jobs in

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Information :

• Company : Sitecore
• Position : License Assurance Manager
• Location : Kuala Lumpur, Kuala Lumpur
• Country : MY