Solution Specialist, People Systems

Get to know the team:

At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If youre passionate about customer-centric innovation and eager to make a significant impact on technology at Grab, come join us and help shape the future of technology.

This role will be reporting to Solution Manager II, People Systems.

The Day-to-Day Activities

• Be the subject matter expert (SME ) for Learning and Talent modules.
• Support and coordinate HR Systems (Learning, Talent and Core HR modules) matters such as change requests and issue resolution.
• Assist in the review, testing and implementation of the new system features to stay up-to-date on all releases and fixes.
• Perform system administration functions including configuration, complex report configuration, security, processing and loading bulk data, and systems integration such as SFTP file transfer or API connections.
• Proactively identify opportunities and solutions for process automation to enhance organizational efficiency and effectiveness.
• Recommend process improvement and innovative solutions to issues and recommend new features based on application releases.
• Provide timely and accurate advice; recommendation to stakeholders on HR Systems queries.
• Develop user procedures, guidelines and documentation, and train users on new processes and functionality.
• Assist in the development of change management, communication and training plans.
• Perform administrative tasks on contract related matters such as raising Purchase Requisitions and managing Goods Received Notes (10%-20% of the scope).

Information :

• Company : Technology Solutions
• Position : Solution Specialist, People Systems
• Location : Petaling
• Country : MY