Operation Executive

Job Responsibilities:

Branch Operations Management:

• Oversee the opening of new branches from end to end, including infrastructure setup, documentation, licensing applications, and ensuring full operational readiness before launch.

Equipment and Asset Administration:

• Manage all administrative processes related to equipment servicing and repairs. This includes tracking repair status, processing warranty claims, and maintaining accurate records for insurance documentation and asset tracking purposes.

Coordination Across Departments

•  Act as a bridge between different departments like marketing, account, branches and logistics.

• Ensure smooth communication and workflow between teams.

Data & Performance Analysis

• Analyze operational data to identify trends and inefficiencies.

• Prepare reports and provide insights for management decisions.

Vendor & Supply Chain Management

• Coordinate with suppliers and vendors.

• Manage inventory, deliveries, and procurement processes

Compliance & Quality Control

• Ensure operations comply with company policies and legal regulations.

• Monitor quality standards and suggest corrective actions.

Project Coordination

• Plan and execute short- or long-term operational projects.

• Track progress and coordinate with multiple stakeholders.

• Ensure timelines, budgets, and deliverables are met.

Technology & Systems Oversight

• Help implement or maintain operational software (e.g., ERP, CRM, inventory systems).

• Troubleshoot system issues or liaise with IT.

Compliance & Audits

• Prepare documentation for internal or external audits.

• Ensure compliance with safety, legal, and financial regulations.

 Job Requirement:

• At least two years of experience in operations, administration, or related roles.

• Experience in handling branch setup, compliance, or equipment servicing is preferred.

• Strong organizational and project management skills.

• Excellent communication and interpersonal abilities.

• Willingness to travel for branch openings or site inspections.

• Problem-solving mindset with a proactive approach to operational issues

Staff Benefits:

• Yearly Salary Increment and Year End Bonus

• Progressive Growth and Career Opportunities

• Pay Salary on time (EPF, Socso)

• Staff Purchase Discount

• Complimentary medical grade facial and laser

• Staff Incentive and Awards

• Annual Leave. Medical Leave, Childcare Leave and etc

• And more benefits

Working days: 5 working days a week, Public Holiday off

Working Location: My Clinic (HQ) - Damansara Utama

Information :

• Company : MY Clinic
• Position : Operation Executive
• Location : Petaling
• Country : MY