Mandarin Speaker (Need Experience) - Regional Concierge (May Intake)

Join to apply for the Mandarin Speaker (Need Experience) - Regional Concierge (May Intake) role at Agensi Pekerjaan JobScoper Sdn. Bhd.

Responsibilities include:

1. Delivering prompt and efficient assistance to customers via multiple communication channels, including inbound/outbound calls, email, and live chat.
2. Serving as the primary point of contact, offering a high-touch, personalized experience for all brand-related inquiries.
3. Coordinating and managing customer engagements such as test drives, service appointments, and exclusive brand events to ensure a seamless experience.
4. Initiating proactive outreach to both new and existing customers to highlight the latest vehicle models, features, and promotional offers.
5. Providing exceptional client service, demonstrating professionalism and strong communication skills in every interaction.

Requirements include proficiency in English and Mandarin (spoken and written), prior experience in cold calling and sales, and 1-2 years of customer service experience, especially roles involving problem-solving and high-quality support.

Information :

• Company : Agensi Pekerjaan JobScoper Sdn. Bhd.
• Position : Mandarin Speaker (Need Experience) - Regional Concierge (May Intake)
• Location : Kuala Lumpur, Kuala Lumpur
• Country : MY