Front desk

About the role 

Are you passionate about delivering exceptional customer service? If so, we have an exciting opportunity for a Front Desk Associate to join our dynamic team at VEEDU HAUZ SDN BHD, based in Kuala Lumpur Sentral, Kuala Lumpur. This full-time role is crucial in ensuring our guests have a memorable and seamless experience during their stay.

What youll be doing

• Greeting and welcoming guests in a friendly and professional manner
• Efficiently checking guests in and out, handling reservations and managing room assignments
• Responding to guest inquiries and requests in a timely and courteous manner
• Assisting with luggage and providing concierge services as needed
• Maintaining accurate records and documentation
• Providing general administrative support to the front office team
• Ensuring the lobby and front desk area are well-presented and welcoming

What were looking for

• Fresh graduates encourage to apply.
• Knowing ABS system will be plus point.
• Able to speak chinese will be plus point.
• Previous experience in a customer service or front desk role, preferably in the hospitality industry
• Strong communication and interpersonal skills, with the ability to engage with guests from diverse backgrounds
• Excellent problem-solving and conflict resolution skills
• Proficiency in using hotel management software and computer systems
• Fluency in English, Bahasa Malaysia and Chinese
• A positive, friendly and professional attitude with a focus on delivering exceptional customer service

What we offer

At VEEDU HAUZ SDN BHD, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:- Opportunities for career development and progression- 

About us

VEEDU HAUZ SDN BHD is a leading hospitality provider in Malaysia, known for our commitment to excellence and exceptional customer service. We operate a diverse portfolio of property in city centre, catering to both leisure and business travellers. Our mission is to create unforgettable experiences for our guests, and we are proud to have a team of dedicated and passionate professionals who share this vision.

Apply now to join our dynamic Front Desk team and be a part of our exciting journey!

Information :

• Company : VEEDU HAUZ SDN BHD
• Position : Front desk
• Location : Kuala Lumpur, Kuala Lumpur
• Country : MY