Corporate Trainee - Client Server

Overview

Recruitment Specialist | IT Talent Acquisition | APAC Hiring Job Purpose: The Operation and Monitoring Corporate Trainee will provide day-to-day support to team members, especially on daily operations and documentation. This includes understanding the monitoring process, gatekeeper of know how documents, supporting team to open/update/close any incidents, learn on creating a task in ServiceNow and basic troubleshooting of the incidents. Responsible for assisting Team Head with tracking documents e.g. KPI on a monthly basis and documenting it in SharePoint. The Operation and Monitoring Corporate Trainee must be team oriented, organize their own activities, work autonomously and with full accountability.

Responsibilities

Assist with Troubleshooting: Help troubleshoot client server issues and provide quick solutions. (Must proactively learn and work on the issue)

Collaboration with IT Teams: Work with other IT teams to ensure smooth integration of applications and solutions.

Training and Development: Keep learning and using new technologies and methods relevant to the role. (This is part of our daily training)

Coordinate the weekend activity meeting and prepare documentation for it.

Adhere to company policies and procedures related to client-server operations, security and data privacy.

Qualifications

Formal Education:

Candidate must possess at least Bachelors Degree/Post Graduate Diploma/Professional Degree in Information Technology/Computer Science.

Specialist knowledge (work experience, further qualification):

Preferably Entry Level specialized in Information Technology or equivalent. No work experience required. Minimum CGPA is 3.0 pointer. Strong team player with strong interpersonal and communicative skills. Required language(s): Fluent verbal and written in English. Required Skill(s): MS Office.

Additional:

Proficient in Microsoft 365 products. Basic Linux commands to check the status of the servers (ping, df -k, etc). Basic understanding of Monitoring tools e.g. Dynatrace, Tivoli, UC4, Jane, IT Dashboard. Knowledge of basic incident management process within the Bank.

Contract Information

NOTE: Successful candidates will be employed on a 6-month contract directly under Commerz Global Service Solutions Sdn Bhd. Upon completion of the Corporate Trainee Program, permanent employment will be offered based on the overall performance evaluation throughout the 6 months program.

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Information :

• Company : Commerz Global Service Solutions
• Position : Corporate Trainee - Client Server
• Location : Kuala Lumpur, Kuala Lumpur
• Country : MY