Community Associate

Responsible for maintaining and ensuring excellent operations, performance and customer renewal rate of the branch.

This role is going to work directly with the Operation Manager.

• Responsible for and able to learn the operations and paperwork related to the branch.
• Able to understand and accumulate some knowledge about marketing and event planning.
• Based on and able to interact with companies from different backgrounds, it helps to expand the knowledge of different work industries.

• Assist in handling the operations of this cool co-working space.
• Handle day-to-day operations to ensure the branch runs smoothly and provide support to our coworkers.
• Assist with the administrative aspects of this cool co-working space. For example, preparing invoices, drafting contracts, issuing payment receipts, and documents.
• Handle the operational maintenance of the branch in a timely manner to ensure that the hardware and software equipment in the branch is functioning effectively.
• Assist in promoting the features of the branch and completing sales assignments given by the sales department, such as giving detailed presentations to interested coworkers, taking them on a tour, understanding their needs, and conveying effective information to the sales department.
• Assist the event department in organizing community events and detailed arrangements to actively promote invitations to the coworkers of the branch.
• Demonstrate good communication and problem-solving skills to support our coworkers.
• Responsible for completing related work or other ad hoc duties as assigned by the operation manager.

• Candidate must possess at least a Post Graduate Diploma, Professional Degree in Human Resource/Public Relations/Administration/Management or equivalent.
• At least 1-2 years of working experience in the related field is required for this position.
• Required skill(s): Microsoft Office (Excel, Word & PowerPoint).
• Required language(s): English, Bahasa Malaysia, and Mandarin.
• Candidate fluent in Mandarin preferred as the role requires dealing with Mandarin-speaking clients.
• Good communication, interpersonal, and analytical skills.
• A collaborative team player and able to multi-task and work in a fast-paced and dynamic environment.
• Only shortlisted candidate(s) will be notified.

Information :

• Company : Infinity 8
• Position : Community Associate
• Location : Johor Bahru, Johor
• Country : MY