Change Management Specialist

GREAT EASTERN WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Change Management Specialist

GREAT EASTERN WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Get AI-powered advice on this job and more exclusive features.

We are looking for a highly skilled and experienced Change Management Specialist to join our dynamic finance division in the insurance industry. The ideal candidate will have a strong background in change management, a good understanding of the insurance sector, and experience to support the implementation and adoption of Oracle Cloud Fusion. This role focuses on managing workforce readiness and adoption of change, including business process transformation, system implementation, and driving stakeholder engagement across the organisation.

Change Management: Develop and implement change management strategies and frameworks aligned with the implementation of Oracle Cloud Fusion project roadmap. Quality Assurance: Conduct change impact assessment to evaluation the effectiveness of the system and process changes. Quality Assurance: Monitor organisation readiness and resistance, develop mitigation plans and adjust change management strategies as necessary.

Stakeholder Engagement: Design and lead stakeholder engagement initiatives to build awareness, understanding, and commitment to ensure alignment with organisational objectives. Stakeholder Engagement: Create and execute comprehensive communication plans to ensure timely and consistent messaging throughout the project lifecycle. Training and Support: Partner with functional leads to develop and provide training and support initiatives to end-users and project team members, ensuring smooth adoption and utilisation of Oracle Cloud Fusion solutions.

Reporting and Documentation: Prepare and report performance related to change adoption, stakeholder engagement and communication effectiveness reports, documentation, and to senior management and stakeholders. Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks. Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

Highlights any potential concerns /risks and proactively shares best risk management practices. We are looking for people who Bachelors degree in Business Administration, Management, Finance, or a related field. Other relevant certifications (e.g., PMP, Oracle Cloud certifications) is a plus.

Minimum of 7 years of project or change management experience or Finance experience. Candidates with experience working on Oracle Cloud Fusion implementations and within the insurance industry is a plus. Proven track record in managing change for Oracle Fusion or similar cloud transitions Possess strong interpersonal and communication skills, effective in stakeholder managements, especially with the ability to convey complex concepts to non-technical stakeholders.

Possess strong decision-making and problem-solving ability, with the ability to analyse and manage conflicts. Comfortable working in a dynamic setting, with a high level of attention to detail, ensuring accuracy and completeness in project deliverables and documentation. High level of integrity, takes accountability of work and good attitude over teamwork.

Takes initiative to improve current state of things and adaptable to embrace new changes. How you succeed

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Who we are Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels - a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers.

The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and

Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Easterns asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the worlds most highly-rated banks, with an Aa1 rating from Moodys and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the Worlds Top 50 Safest Banks by Global Finance and has been named

Best Managed Bank in Singapore by The Asian Banker. To all recruitment agencies:

Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

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Information :

• Company : Great Eastern
• Position : Change Management Specialist
• Location : Kuala Lumpur, Kuala Lumpur
• Country : MY