Business Development Director - Retail (Sarawak)

about the company

Our client is one of the leading retail businesses in Malaysia, with a strong footprint across Sarawak. As the business grows, they are looking for a passionate and forward-thinking individuals to join their team,

about the job

Were looking for a forward-thinking retail leader to take charge of daily operations across 35 retail outlets in Sarawak.

Reporting to the CEO. This is a key role for someone who thrives in a fast-paced environment and is passionate about driving customer experience, energising teams, and pushing boundaries in retail engagement.

Key Responsibilities: Lead and oversee the end-to-end operations of 35 shops across Sarawak, ensuring consistent and high-quality retail standards. Inspire, coach, and motivate front-line teams to deliver exceptional customer service and exceed sales targets. Design and execute impactful in-store promotions and marketing initiatives that resonate with local shoppers. Continuously improve customer journey and service delivery, creating a memorable in-store experience. Build and maintain strong relationships with external stakeholders skills and experience required Minimum 8 years of retail operations experience, with at least 3 years in a multi-store leadership role. Proven track record in driving sales performance and improving customer service standards. Strong leadership and people management skills with experience in coaching and motivating retail teams. Creative and strategic mindset in developing in-store promotions and customer engagement initiatives Highly organised, hands-on, and able to thrive in a fast-moving, multi-location retail environment. Familiarity with the Sarawak retail landscape is a plus. Willing to travel frequently across store locations within Sarawak.

skills no additional skills required

qualifications no additional qualifications required

education Bachelor Degree

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Information :

• Company : Randstad
• Position : Business Development Director - Retail (Sarawak)
• Location : Kuching, Sarawak
• Country : MY