Trainer - Listing & Content, MY Marketplace
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Shopee with the position of Trainer - Listing & Content, MY Marketplace - Shopee which was opened this.
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The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment…...
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Department Operations LevelExperienced (Individual Contributor) LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:- Identify training opportunities from various channels, like data studying and feedback collection, and develop individualized and group training plans to address varying needs.
- Develop interactive, and quality training curriculum for both online and offline training.
- Improve existing training curriculum to drive for higher training efficiency.
- Conduct continuous training and development programs for the trainees by formulating and facilitating training programs to enhance policy knowledge and moderation skills.
- Prepares training materials, administers tests and role-plays, as well as complete daily reports on your training experience.
- Actively works with the QA, SOP, KB and Operations to ensure alignment of product features, technical specifications, processes and so on.
- Drive for continuous improvement of training related success measurements
Requirements:
- BA/BS degree or equivalent practical experience.
- Works comfortably with Microsoft Word and Excel.
- 1-3 years experience in instructional designing and training delivery, preferably within Customer Service, Seller Service or E-Commerce.
- Experience in e-commerce or marketplace platforms is a plus.
Information :
- Company : Shopee
- Position : Trainer - Listing & Content, MY Marketplace
- Location : Kuala Lumpur
- Country : MY
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Trainer - Listing & Content, MY Marketplace job info - Shopee Kuala Lumpur above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Trainer - Listing & Content, MY Marketplace job info - Shopee Kuala Lumpur in 22-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 22-04-2024
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