Business Operation Executive (Mandarin Speaking)

Job Description :

• On time respond to customers inquiries (Quotation, Document, etc).
• Handle customers order, schedule, delivery confirmation and follow up.
• Manage concerned documents such as airway bill, invoice, packing list, custom form.
• Able to resolve customer interactions, transactions, comment, and complaints.
• To coordinate between internal (product specification, documentation, QA issue, etc) and external parties - factory or warehouse with customers in order to manage the sufficient stock.
• To understand customer situations to foresee customers demand for preparing and adjusting the handling according to it.
• Able to negotiate with internal and external teams via phone, email, or face to face meeting with all parties and customers.
• To support a variety of inquiries such as product specification, promotion status, documentation by working with internal counterparts.
• Coordinate internal process, monitoring and reporting some internal key indicators.
• Grasp customers demand situation and order trend.
• Support for customers account maintenance.
• Internal database maintenance, preparing budget, and reporting sales result. Job

Requirements :

• Diploma or Degree Holder (Fresh graduates are welcome).
• 1-2 years working experience as a sales or operation job.
• Candidates with related pre-sales experience in the electronics industry will be an advantage.
• Having computer knowledge (Excel & word), good communication skills.
• Can start work ASAP.
• Working day and time: Monday-Friday, 8:30am~5:35pm

Job Types: Full-time, Fresh graduate

Pay: RM3,000.00 - RM3,500.00 per month

Benefits:

• Professional development

Schedule:

• Monday to Friday

Work Location: In person

Information :

• Company : JEV Management & Trading
• Position : Business Operation Executive (Mandarin Speaking)
• Location : Mid Valley City
• Country : MY