Product Manager

Igloo Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview Igloo Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Responsibilities

Lead Solution Design:

Serve as the technical expert in pre-sales and discovery phases. You will assess customer requirements and design the overall technical solution, including system architecture, API integrations, and security considerations

Craft Technical Proposals:

Act as a technical subject matter expert, partnering with the commercial team to develop compelling and technically sound proposals, RFPs (Request for Proposals), and other key business development documents

Own the Project Lifecycle:

Lead the end-to-end implementation of our tech solutions for clients, from initial requirement gathering and technical design to managing go-live and post-implementation support

Orchestrate Stakeholder Collaboration:

Serve as the point of contact for internal and external stakeholders, including client technical teams, our engineers, and operations. Coordinate cross-functional efforts to manage project timelines, mitigate risks, and ensure seamless technical delivery

Bridge Business and Technology:

Translate high-level business needs into clear technical specifications and a prioritized product roadmap for our engineering and product teams

Measure and Optimize:

Define, track, and analyze key performance indicators (KPIs) like adoption and operational efficiency to ensure project success and identify areas for future product improvement

Requirements

Experience:

At least 7 years of experience in project management, product management, or solutions architecture, with a deep technical background in the software or technology industry

Experience with SaaS/tech providers:

Proven experience working within a SaaS company, a system integrator, or another tech solution provider

Finance/insurance experience:

Proven experience working with finance services and/or insurance companies

Startup/fast-growth:

Prior experience in a fast-paced startup or high-growth environment is a strong plus

Agile:

Demonstrated experience in Agile product development methodologies using tools like Jira and Confluence

Skills & Traits

Solutions Architecture Acumen:

A strong understanding of modern software architecture, including APIs, microservices, and cloud infrastructure, and the ability to design and communicate a technical solution effectively

Strategic & Analytical Thinking:

The ability to not just execute a plan, but to think strategically about market trends, client needs, and the optimal technical solution

Exceptional Communication:

Excellent client-facing skills with the ability to build trust and effectively communicate complex technical concepts to both business and technical audiences

Strong Sense of Ownership:

You are a proactive, results-oriented individual who takes full ownership of a project from start to finish, and who is highly adaptable to changing roles and requirements

Technical Proficiency

Proficiency with project management and collaboration tools like Jira, Confluence, MS Project, or Trello

A Bachelors degree in a relevant field (e.g., IT, Computer Science, Engineering, Business Administration). A Project Management certification (PMP, Scrum Master) is a plus

Seniority level Mid-Senior level

Employment type Full-time

Job function Product Management

Industries Non-profit Organizations and Primary and Secondary Education

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Information :

• Company : Igloo
• Position : Product Manager
• Location : Kuala Lumpur, Kuala Lumpur
• Country : MY