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Associate, Customer Acquisition

Concentrix | Kuala Lumpur | MY

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Concentrix with the position of Associate, Customer Acquisition - Concentrix which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Associate, Customer Acquisition - Concentrix below matches your qualifications. Good Luck: D

Associate, Customer Acquisition role is responsible for servicing the inbound que pertaining to SAP store listed products via:...

Job Title:

Associate, Customer Acquisition

Job Description

Associate, Customer Acquisition role is responsible for servicing the inbound que pertaining to SAP store listed products via:
  • Live chat
  • Incoming Tickets
In addition, the role is responsible for the demonstration of required products to SAP potential customers via conference calls.
  • Escalate clients requests and complaints to appropriate channels.
  • Update clients about their requests and complaints status accordingly
  • Gather clients feedback, identify problem trends, and report to supervisor for discussion or service enhancement. "Resolve and accurately log customers post-sale requests with the highest level of professionalism.
  • Services may include responding to general order status and delivery queries, expediting delivery, determining price eligibility, determining return eligibility, retaining customers, and if necessary, canceling order lines/orders, and providing general sales and policy information"
  • Escalating issues which are beyond the training level provided.
  • Provide full support to end user following protocols agreed between Webhelp and our client, focusing on quality and appropriate communication
  • Engage with internal & external parties to understand requirements for execution

Location:

MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak

Language Requirements:

Time Type:

Full time

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Information :

  • Company : Concentrix
  • Position : Associate, Customer Acquisition
  • Location : Kuala Lumpur
  • Country : MY

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Associate, Customer Acquisition job info - Concentrix Kuala Lumpur above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Associate, Customer Acquisition job info - Concentrix Kuala Lumpur in 20-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 20-05-2024

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