Comms Assistant

• Sector: Customer Success
• Expiry Date: 17 May 2024
• Job Ref: J11508

Join the Access Family and see how we make software ideas become a reality! Our core aim of Love Work, Love Life, Be You has been central to our success and so were looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026. What are we all about? At Access, we love software and how technology never stays the same. Its this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profits to Construction, and many more. Were passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more. About you: You will be flexible and confident working in a fast-paced busy environment where you will need to multi-task and meet deadlines. You will have excellent interpersonal and networking skills and a creative approach to reaching new and existing audiences - both in your local market and globally. Day-to-day, you will: • Be the internal communications point of contact in our new GO Centre in Kuala Lumpur supporting the GO Centre MD to engage and communicate with local colleagues, while at the same time elevating Kuala Lumpur success and MD visibility across all Accesss global channels. • Be part of the wider Global Communications and Engagement Centre of Excellence within the Employee Success function and will report directly to the APAC Internal Communications and Engagement Partner • Be based locally in Kuala Lumpur and will require a minimum of three days per week in our new, state-of-the-art Kuala Lumpur GO Centre. The role focuses on communications and event creation and delivery and includes: • Support the Kuala Lumpur MD to create and execute a compelling storytelling and communications plan to engage local colleagues and ensure colleagues in the GO Centre have a fantastic employee experience while working for us. • Support the Kuala Lumpur MD with colleague events and internal speaking opportunities such as all-hands, Kick Off and key culture moments in time. • Monitoring and respond to requests from the business into the communications inboxes, working with key stakeholders and the global team to draft and schedule comms. • Co-ordinate and maintain a local Kuala Lumpur internal comms and engagement plan and events schedule which aligns to global activities. • Create high quality communications content and events which are audience focussed and generate clarity, excitement and engagement in the Kuala Lumpur GOC. • Manage local internal comms channels - ensuring content is timely and engaging and aligns to the Access internal brand (tone, style and tone of voice); and looking at ways to develop existing channels or introduce new ones. • Draft content for internal newsletters, campaigns and emails using our internal digital newsletter tool. • Measure the success of your communications and events using a variety of analytics, ensuring key stakeholders understand the impact and recommend continual improvement. • Work closely with the Global Giving Business Partner and Giving Champions to support local giving initiatives. Wed love to hear from you if you have: • A passion for creative writing/thinking/content creation. • Excellent communications skills both written, visual and verbal. • Event experience and a strong commitment to improving the employee experience. • Strong senior stakeholder management. • The ability to see things a little differently - add excitement and sparkle to create great content. • A variety of design software skills - Canva, Staffbase, Pagetiger, video editing. • Digital platforms - experience of developing, building and maintaining intranet solutions such as Sharepoint. • Event management. • Experience in working with complex subject matters and creating clear and compelling messages to drive engagement and understanding across a broad audience group. • Project management experience to prioritise and drive communication initiatives and deliver work on time and to budget. • Bags of fun, energy and innovation and want to be part of an expanding, impactful global communications centre of excellence. What does Access offer you? We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference. On top of a competitive salary, our standard 25 days holiday (which goes up the longer youre with us), and a matched pension scheme youll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so youll also have a charity day you can take to support something that matters to you. At Access were all about helping everyone Love Work and Love Life. Be You. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesnt match perfectly, wed still love to hear from you. You might just be who we are looking for. We love the fact that were all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, its just more fun! Whats holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You.