Specialist, Customer Due Diligence Operations (Name Screening)

Who We Are

At OKX, we believe that the future will be reshaped by crypto, contributing to every individuals freedom. OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions access to crypto trading and decentralized applications (dApps). We are a trusted brand by large institutions seeking access to crypto markets, safe and reliable, backed by our Proof of Reserves. Our core principles drive our culture and foster a friendly, rewarding, and diverse environment for every OK-er.OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity:

A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. In this role, you will work with the Refinitiv Name Screening team, responsible for customer name screening cases identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations, and other AML or fraud-related issues. This individual must have prior know-your-customer and sanctions compliance experience.

What Youll Be Doing:

• Complete comprehensive reviews of incoming customer onboarding cases, ensuring that the application of Name Screening principles is consistent with the Companys compliance policy and customer risk assessment.
• Review screening documents obtained from the customer, utilizing our validation tools and reputable sources to verify the AML documentation.
• Request appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
• Follow up on pending CDD/EDD requests, ensuring communication is issued within the relevant SLAs.
• Investigate possible matches generated by the scanning application used to screen customers against sanctions, PEPs, and adverse media news, ensuring the appropriate action is taken.
• Provide information to management regarding AML/CDD issues arising.
• Maintain delivery of a high-quality service level to customers and other departments, ensuring all queries are dealt with professionally and escalating where appropriate.
• Support the enhancement of our CDD function and maintain procedures.
• Manage specific projects that may arise from time to time.

Job Requirements:

• Completion of tertiary higher education such as a Higher Diploma, Degree, or equivalent.
• Two or more years of experience in AML and CDD/EDD review or in a KYC work domain.
• A ‘team player who can work well within the function to deliver quality service.
• Excellent communication and writing skills, with attention to detail.
• Excellent command of spoken and written English is required.

Why Join Us?

• Competitive remuneration package (Basic Salary + Shift Allowance + KPI + Yearly Bonuses).
• Meal Allowance up to RM 500/month.
• Monthly Team Building.
• RM 2500 Benefits per annum (Training & Wellness).
• Convenient workplace (5 minutes walk from MRT TRX).
• Excellent prospects for growth and promotion - we provide assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
• Employee engagement, recognition, and appreciation program.
• Multinational working environment - advance your career by interacting with individuals from various backgrounds, cultures, and nations.

Information :

• Company : OKX
• Position : Specialist, Customer Due Diligence Operations (Name Screening)
• Location : Kuala Lumpur, Kuala Lumpur
• Country : MY