| Position | Post Sales Service Engineer |
| Posted | 2025 August 21 |
| Expired | 2025 September 20 |
| Company | Lenovo |
| Location | Petaling | MY |
| Job Type | Full Time |
Latest Job Information from Company Lenovo as position Post Sales Service Engineer. If Job Vacancy Post Sales Service Engineer in Petaling matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.
Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from Lenovo as the position Post Sales Service Engineer below matches your qualifications.
We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, serving millions of customers every day in 180 markets. Focused on delivering Smarter Technology for All, Lenovo has built a full-stack portfolio including AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (servers, storage, edge computing, high-performance computing, software-defined infrastructure), software, solutions, and services. Our ongoing investment in innovation aims to create a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). To learn more, visit
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StoryHub . Description and Requirements
The Digital Transformation Analyst acts as a bridge between the business and IT teams, developing solutions to support business needs and assisting IT with system implementations. Manage Lenovo's global post-sales service entitlement processes. Responsible for warranty and non-warranty install base solutions for Lenovo products (PCs, servers, smart devices, mobile products) within CRM systems, supporting post-sales activities. Serve as a business partner to lead and support entitlement business requirements, analyze and clarify needs, design solutions, and coordinate with IT for implementation. Drive and support projects related to the internal CRM system, including designing business process blueprints, developing functional specifications, executing system testing, and providing post-production support. Collaborate with cross-functional teams to identify opportunities for system and process improvements, resolve issues, adapt to regulations, and enhance products. Address system issues with analytical support to resolve problems and respond promptly to critical issues or customer complaints. Qualifications/Requirements Bachelor's degree in ERP, computer science, or equivalent experience. 5+ years of relevant work experience. Strong ownership and accountability in driving cross-functional teamwork and deliverables. Proven problem-solving skills in CRM systems, install base management, post-sales processes, and warranty solutions. Excellent written and oral communication skills in English and Chinese are highly advantageous. Ability to facilitate effective communication and alignment across teams. Familiarity with SAP CRM or similar CRM systems, especially install base functionalities. Experience in digital or business transformation and business analysis. Knowledge of lifecycle management of service master data (customer, equipment, warranty data) is a plus. Proficiency with SAP CRM, Salesforce, or other CRM suites, particularly in master data modules; data processing experience is a bonus. If you require accommodations to complete this application, please contact
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