Learning Operations Specialist

Our people are foundational to our strategy- they are not ‘resources that we leverage! Our People team (formerly Human Resources) partners with leaders to engage and attract high performing, diverse, entrepreneurial talent. We continuously challenge ourselves to be BOLD in our thinking, design and delivery of people solutions that enable our people to be the best that they can be and drive exceptional ResMed success. Lets talk about the team: At Resmed, we dont just manage learning - we transform it. As part of our global People Experience team, youll work in a dynamic, fast-paced environment where continuous learning and innovation are at the heart of everything we do. Youll help shape how employees and managers interact with learning tools, navigate self-service systems, and engage in their own development journeys. Were looking for a proactive, solutions-driven Learning Operations Specialist, someone who thrives on making things happen, figures it out when the path isnt clear, and always delivers with excellence. Lets talk about the role: LMS Administration & Learning Support Own and manage the day-to-day operations of

Cornerstone OnDemand (CSOD) —from uploading courses to managing learning paths, assignments, and user groups.

Partner with functional and technical teams to roll out new learning programs and ensure optimal system configuration and usability.

Support both virtual and in-person learning sessions: manage invitations, registration, attendance tracking, and logistics.

Maintain self-service resources such as user guides, FAQs, and walkthroughs to drive system adoption and reduce friction.

Reporting, Compliance & Quality Generate and analyze learning reports and dashboards to track engagement, completion rates, and compliance metrics.

Support internal and external audits by ensuring accurate and up-to-date documentation of learning records.

Contribute to root cause analysis and process improvement initiatives tied to learning operations and system performance.

Integration with Workday & People Systems Ensure seamless data flow and alignment between

Workday

and

CSOD , particularly around employee records, course data, and role-based access.

Maintain and improve learning-related content within

Workday Help , keeping knowledge articles current and aligned with real-time practices.

Identify opportunities to connect Workday Help with CSOD learning paths, enhancing the end-user learning experience and driving adoption of self-service tools.

People Operations & Process Improvement Partner with the People Experience and People Business Partner teams to support training, documentation, and operational excellence.

Help update and maintain Standard Operating Procedures (SOPs), Work Instructions (WIs), and related documentation across the learning ecosystem.

Provide support for shared services, including responding to case management queries, upholding SLA commitments, and identifying opportunities to elevate the employee experience.

Lets talk about you:

Bachelors degree in Human Resources, Education, Business, IT, or a related field.

2-4 years of hands-on experience managing a Learning Management System (LMS), preferably

Cornerstone OnDemand .

Working knowledge of

Workday , particularly in the context of learning records or employee data.

Strong communication, organizational, and problem-solving skills.

Proficiency in

Microsoft Excel, PowerPoint , and data/reporting tools.

Ability to juggle multiple priorities and work effectively with global stakeholders in a fast-moving environment.

Familiarity with

e-learning standards

(SCORM, xAPI) and

content authoring tools

(e.g., Articulate, Adobe Captivate).

Experience working in a shared services or global HR environment.

Certification in

Cornerstone

or

Workday Learning .

Who You Are: Youre a go-getter who doesnt wait to be told what to do—you just do it. When somethings unclear, you ask the right questions or dig deep until you find the answer. Youre equal parts thinker and doer, balancing operational detail with big-picture thinking. If this sounds like you, wed love to meet you. Joining us is more than saying “yes” to making the world a healthier place. Its discovering a career thats challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

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Information :

• Company : Resmed
• Position : Learning Operations Specialist
• Location : Kuala Lumpur, Kuala Lumpur
• Country : MY