| Position | Customer Program Manager - Flex PTP |
| Posted | 2025 October 03 |
| Expired | 2025 November 02 |
| Company | Flex |
| Location | Johor Bahru, Johor | MY |
| Job Type | Full Time |
Latest Job Information from Company Flex as position Customer Program Manager - Flex PTP. If Job Vacancy Customer Program Manager - Flex PTP in Johor Bahru, Johor matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.
Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from Flex as the position Customer Program Manager - Flex PTP below matches your qualifications.
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Program Manager located in Flex PTP.
Reporting to the Senior Program Manager the Program Manager role is responsible to be in-charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.
What a typical day looks like:
• Organize, plan and direct program schedules and budgets.
• In charge of tracking relevant metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
• Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• In charge of customer´s satisfaction reviews and corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track that project and program deliverables are met.
• Be accountable for maintaining excellent customer relations with both new and existing customers.
• Holds up production sites for projects, costs and other customer related matters through business and expertise.
The experience we're looking to add to our team:
• Typically requires a Bachelor's degree in engineering or related field or equivalent experience.
• Typically requires a minimum of 7 years of experience in program administration/management or related area.
• Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
• Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
• Accountability for the program wellness.
• Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
• Demonstrates detailed expertise in very complex functional/ technical area or broad breadth of knowledge in multiple areas.
• Understands the strategic impact of the function across sites.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Program Manager - Flex PTP at the office Johor Bahru, Johor above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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