Assistant Venue Manager-Sheraton Johor Bahru

Assistant Venue Manager-Sheraton Johor Bahru

Join to apply for the

Assistant Venue Manager-Sheraton Johor Bahru

role at

Sheraton Hotels & Resorts Assistant Venue Manager-Sheraton Johor Bahru

3 days ago Be among the first 25 applicants Join to apply for the

Assistant Venue Manager-Sheraton Johor Bahru

role at

Sheraton Hotels & Resorts Additional Information Daily Social (All Day Dining)

Job Number

Job Category Food and Beverage & Culinary

Location Sheraton Johor Bahru, Jalan Storey, Johor Bahru, Malaysia, Malaysia, 80300VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type

Management

Job Summary

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education And Experience

High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Management of Restaurant Team

Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

Conducting Day-to-Day Restaurant Operations

Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts.

Providing Exceptional Customer Service

Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests.

Conducting Human Resource Activities

Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. Weve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If youre a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The Worlds Gathering Place. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at Sheraton Hotels & Resorts by 2x Get notified about new Venue Manager jobs in

Johor Baharu, Johore, Malaysia . Catering Sales Manager (Event Services) - voco Orchard Singapore

Restaurant Manager | The Lo & Behold Group

Manager Of Restaurants Club Med Cherating

Assistant Manager, Venue Operations (Splash-n-Surf & Water Sports Centre)

Manager of Event Programming and Curation

Business Development Manager - Event Technology (Singapore)

Operations - Event Technology Project Manager (Singapore)

Assistant Manager (Business Development & Stakeholder Management)

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Information :

• Company : Sheraton
• Position : Assistant Venue Manager-Sheraton Johor Bahru
• Location : Johor Bahru, Johor
• Country : MY