| Position | Assistant Client Support Officer, Customer Service |
| Posted | 2025 September 17 |
| Expired | 2025 October 17 |
| Company | NTT |
| Location | Cyberjaya, Selangor | MY |
| Job Type | Full Time |
Latest Job Information from Company NTT as position Assistant Client Support Officer, Customer Service. If Job Vacancy Assistant Client Support Officer, Customer Service in Cyberjaya, Selangor matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.
Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from NTT as the position Assistant Client Support Officer, Customer Service below matches your qualifications.
Assistant Client Support Officer, Customer Service page is loaded Assistant Client Support Officer, Customer Service Apply remote type On-site Working locations Cyberjaya, Malaysia time type Full time posted on Posted 10 Days Ago job requisition id R-
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The Assistant Managed Services Client Service Desk Administrator is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.
Key responsibilities:
Provides an administrative support service to the Managed Services Client Service Desk team. Provides entry level administrative tasks as required by the team. May be responsible for receiving, validating, and logging client requests, capturing the detail of the request. Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization. Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests. Ensures all relevant documents related to the tickets / requests are maintained, including the client's information. Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf. Performs any other related task as required. To thrive in this role, you need to have:
Ambitious self-starter with ability to work under general direction. Ability to use sound judgment to escalate an issue to a higher level. Demonstrates ability to interact with a variety of stakeholders. Demonstrates required integrity to ensure excellent client service and retention. Good attention to detail and client focused. Effective verbal and written communication skills. Ability to work in 24X7 shift structure, based on a defined roster as required Academic qualifications and certifications:
High School Certification Required experience:
Basic level years of experience
Basic experience level in the Technology Industry and Call Centre environment
Able to speak Cantonese to work with clients from Hong Kong
Fresh graduates are encouraged to apply
Able to work in Cyberjaya (On-site)
Workplace type : On-site Working
About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Similar Jobs (3)
Assistant Client Support Officer, Customer Service remote type On-site Working locations Cyberjaya, Malaysia time type Full time posted on Posted 15 Days Ago Assistant Client Support Officer, Customer Service (Cantonese) remote type On-site Working locations Cyberjaya, Malaysia time type Full time posted on Posted 10 Days Ago Customer Service Officer locations Cyberjaya, Malaysia time type Full time posted on Posted 30+ Days Ago Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you'll be part of the world's largest ICT company (by revenue). We've combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world's best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it's key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You'll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!
#J-18808-Ljbffr
After reading and understanding the criteria and minimum qualification requirements explained in the job information Assistant Client Support Officer, Customer Service at the office Cyberjaya, Selangor above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
Next Page »