Senior Network and Security Engineer

As a Senior Network and Security Engineer (Level 3/ SME), you will be part of the Managed Network and Security Team, dedicated to improving our customers environments through automation and optimization. Great customer experience success is measured by our customer systems compliance and availability.

You will:

1. Provide third-level technical expertise and operational support for network and security service requests and issues.
2. Be the final escalation point for technical knowledge and expertise.
3. Lead workshops to identify trends and problems within customer environments.
4. Develop new solutions to improve our customer environments.
5. Develop permanent corrective fixes and deploy them following appropriate change processes.
6. Document solutions and knowledge in the Logicalis knowledge management system.
7. Mentor junior engineers to help develop their skills.

• Significant hands-on experience in LAN/WAN networks and optimization, including managing wireless devices, VOICE, and network security.
• Experience with Aruba, Cisco Meraki, Palo Alto, Fortinet security, and SD-WAN is a plus.
• An analytical and systematic approach to issue resolution, coupled with excellent relationship management skills.
• A strong passion and desire to develop and share knowledge.
• Traits aligned with our company values: being “Obsessed” with customer outcomes, “Action” oriented, and possessing an innate sense of “Teamwork”.

As a valued member of ‘Logicalis Asia Pacific MSC , you will enjoy several benefits, such as:

• A supportive team environment known for being

Information :

• Company : Logicalis
• Position : Senior Network and Security Engineer
• Location : Cyberjaya, Selangor
• Country : MY