Senior Product Specialist

Join to apply for the Senior Product Specialist role at DKSH .

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Provide input to medical sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories.

• Track progress against key performance indicators and sales plans. Prioritize and review daily sales activities.
• Call/visit existing and prospective customers to solicit orders, demonstrate products, and prepare quotations.
• Report on competitors activities and maintain customer data in CRM systems.
• Execute activities to improve sales processes, customer satisfaction, and sales targets.
• Maintain a customer complaints/issues log and follow up on customer issues.
• Respond to customer orders and queries, inform customers of promotions and new products.
• Coordinate with internal stakeholders for timely delivery and support relationship development.

• Degree or professional qualification in Science or Medical-related discipline with at least one year of experience.
• Basic knowledge of industry, market, competitors, products, and selling skills.
• Understanding of regulatory requirements, handling procedures, shelf life, warranties, etc.
• Willing to travel and cover multiple areas.
• Strong communication and negotiation skills.
• Proficiency in Office tools (Excel, Word, PowerPoint).
• Good command of English, both written and spoken.

Degree or professional qualification in a Science- or Medical-related discipline with minimum one year experience in a similar role.

• Seniority level: Associate
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Pharmaceutical Manufacturing, Retail Pharmacies, Medical Equipment Manufacturing

Information :

• Company : DKSH
• Position : Senior Product Specialist
• Location : Petaling
• Country : MY