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Associate, Customer Acquisition (Triage Specialist)

Concentrix | Kuala Lumpur | MY

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Job Title: Associate, Customer Acquisition (Triage Specialist) Job Description The Associate Sales Representative is responsible for demonstrating the…...

Job Title:

Associate, Customer Acquisition (Triage Specialist)

Job Description

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
  • Support Sellers with any help needed on offer recommendation. Assess information provided by the seller to make recommendation on suitable offer for the customer.
  • Qualified nominations: for qualified nominations, submit requests into corresponding offer engine(s) and manage any queries on behalf of the Seller to optimize Sellers’ customer-facing time.
  • Review opportunity triage policy and root opportunity to the appropriate stakeholders to execute on agreed action with customer
  • Document customer engagements through the CRM system (open and qualify leads to opportunities) and maintain opportunity hygiene (updates, tracking and monitoring)
  • Execute next actions (including follow up of customer, Microsoft and internal stakeholders) in line with SLAs
  • Leverage learnings and best practices to create recipes for best Next Action based on known indicators, with a focus to move opportunities from Uncommitted to Committed status.


Location:

MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak

Language Requirements:

Time Type:

Full time2024-07-02

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Information :

  • Company : Concentrix
  • Position : Associate, Customer Acquisition (Triage Specialist)
  • Location : Kuala Lumpur
  • Country : MY

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Associate, Customer Acquisition (Triage Specialist) job info - Concentrix Kuala Lumpur above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Associate, Customer Acquisition (Triage Specialist) job info - Concentrix Kuala Lumpur in 28-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 28-05-2024

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