HR Manager (F&B Industry) A3

Position Summary

The HR Manager will lead the Human Resources department, overseeing all aspects of HR practices and processes to support business needs and ensure the proper implementation of the company’s strategy and objectives. This role is crucial for driving KyoChon Sdn Bhd’s growth by enhancing our workforces quality, productivity, and engagement.

Key Responsibilities

• Strategic HR Management: Develop and implement HR strategies aligned with the business.
• Recruitment and Staffing: Manage the recruitment process to attract and retain top talent.
• Training and Development: Oversee training and development programs.
• Performance Management: Design and administer a fair performance review process.
• Compensation and Benefits: Ensure competitive and equitable compensation and manage benefits.
• Employee Relations: Act as a point of contact for employment relations and manage staff welfare.
• Compliance: Ensure compliance with labor laws and regulations.
• HR Policies: Develop, revise, and advise on HR policies and procedures.
• Team Leadership: Lead the HR team to meet the departments goals.

Qualifications

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or relevant field.
• At least 7 years of HR experience, with a minimum of 3 years in a managerial role.
• Experience in the food and beverage or retail sector is highly desirable.
• Comprehensive understanding of Malaysian employment legislation.
• Strong leadership, negotiation, and communication skills.
• Proficient in English and Bahasa Malaysia; Korean language skills are a bonus.

Key Success Factors

• Ability to align HR strategies with business goals.
• Proven track record in talent acquisition and development.
• Experience in managing performance and compensation programs.
• Strong leadership and people management skills.
• Excellent problem-solving and decision-making capabilities.

Benefits

• Competitive salary package.
• Performance-based bonuses and incentives.
• Medical insurance, including hospitalization and term life coverage.
• Birthday leave and subsidized meals/shift meals.
• Mobile phone and transportation allowances based on seniority.
• Flexible working hours.

Ideal Candidate Profile

The ideal candidate for the HR Manager position at KyoChon Sdn Bhd possesses a unique combination of skills, experience, and personal attributes that align with our company’s values and business objectives. Specifically, we are looking for an individual who:

• Has a Strategic Mindset: You are capable of developing and implementing forward-thinking HR strategies that align with our business goals, particularly as we expand our operations and enter new markets.
• Is an Experienced HR Leader: With at least 7 years of HR experience and 3 years in a management role, you have a proven track record in all HR functions, especially in recruitment, performance management, and employee relations. Experience in the food and beverage or retail industry is highly regarded.
• Shows Strong Leadership and Communication Skills: You can lead and motivate an HR team, fostering a collaborative work environment. Your excellent communication skills enable you to interact effectively with all levels of the organization and negotiate successfully when necessary.
• Demonstrates High Emotional Intelligence: You are adept at managing a diverse team and understand the importance of building strong relationships across the organization. Your approach to HR management is people-focused, promoting a positive and inclusive work culture.
• Is Proactive and Innovative: You bring innovative solutions to recruitment, employee retention, and engagement challenges. Your proactive approach to problem-solving and continuous improvement drives HR initiatives that support our business objectives.
• Exhibits Strong Ethical Standards: Integrity and professionalism are at the core of your work ethic. You handle sensitive information with discretion and make decisions that reflect positively on the company.
• Has a Passion for People Development: You are committed to fostering employee growth and development, ensuring that our team has the skills and knowledge to succeed.
• Is Culturally Astute: With operations rooted in the heritage of Korean cuisine, an appreciation for cultural nuances and a willingness to embrace diversity are key.

This profile outlines the ideal attributes we seek in our HR Manager. If you see yourself in this description and are excited about the opportunity to contribute to KyoChon Sdn Bhd’s success, we strongly encourage you to apply.

Job Type: Full-time

Pay: RM10,000.00 - RM18,000.00 per month

Benefits:

• Health insurance
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Application Question(s):

• Imagine youre in a situation where two of your team members in the HR department have a personal disagreement. The disagreement has started to affect their collaboration and the morale of the team. Can you walk us through the steps you would take to address and resolve this conflict? Additionally, how would you ensure that such disagreements are handled constructively in the future?
• Consider a scenario where one of the employees in the company has been consistently underperforming and showing a negative attitude towards work and colleagues. This behavior has started to affect the teams performance and overall workplace atmosphere. Describe how you would approach this situation, including any initial conversations, actions you might take to understand the root cause of the issue, and how you would proceed in managing this employees performance and behavior.
• Imagine youve noticed a trend of increasing turnover rates among mid-level managers within the company. This trend has not yet been recognized by upper management or addressed publicly. Describe how you would proactively tackle this issue. Include the steps you would take to analyze the situation, any preliminary findings you might gather, how you would propose a solution or set of actions to address this trend, and how you would communicate this to your superiors. What metrics or outcomes would you use to evaluate the success of your initiative?

Education:

• Bachelors (Required)

Experience:

• HR: 7 years (Required)