People Experience Lead, Malaysia

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You will be a manager in Malaysia in Mondelēz International Digital Services, working to support impeccable service operations and bringing employee experience to a new frontier.

How you will contribute:

• You will ensure best possible quality of our employee experience in Malaysia by driving operational excellence throughout hire-to-retire moments that matter. Lead Country People Services Squad and participate in BU People Services Squad towards sustained excellent performance, continuous improvements, issues resolutions, and compliance.
• You will coach and guide People Managers and Employees to leverage and benefit from self-service. Educate and build capability of stakeholders on People processes, self-service, and Workday adoption.
• You will be a critical bridge role between managers, employees, and business stakeholders to the People Services team and vice versa. Able to detect & proactively identify opportunities in both areas and direct continuous improvement where it matters most.
• You will Provide local market intelligence & business context to People Services to direct the right focus; drive locally relevant and effective policies and processes, and ensure ongoing compliance with legal/ regulatory frameworks. Partner with relevant workstreams and policy owners on design, refresh and introduction of relevant policies/ benefits.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• HR Operational Excellence
• Working with a shared service organization
• Being a good leader and influencing others
• Process design and mapping, and business requirement gathering experience
• Communicating effectively, applying interpersonal skills, taking initiative, and leading projects
• Enabling digital & technology to elevate employee experience

More about this role

What you need to know about this position:

• Manager role influencing a direct and indirect team, along with business and People services stakeholders
• Opportunity to create lasting impact to drive the future of HR work – enabling employee experience with technology & digital
• Active role in contributing to a broader Southeast Asia agenda for scale projects and transformation

What extra ingredients you will bring:

• Flexibility, agility, and adaptability
• Data-driven mindset and strong analytics

Education / Certifications:

Job specific requirements:

• Ideal candidate will bring 8-10 years of diversified experience across HR
• Comfortable to manage and drive excellent operations and independently lead projects both in Malaysia and beyond (Southeast Asia).
• Is able to think on the ground and brings maturity to coach and work with senior stakeholders. Can balance customer service orientation with ability to stand own ground.
• Keeps close to business context and demonstrates problem solving skills and ability to deal with ambiguity.
• Is analytical and has a passion for developing technology towards improving people processes and employee experience.
• Has a leadership mindset and can be a visible champion of employee experience

Travel requirements: As needed

Work schedule: In accordance with MDLZ Flexible Work policy

No Relocation support available

Business Unit Summary

Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob’s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular Service Operations (Delivery) Global Business Services

Job Details

Title

People Experience Lead, Malaysia

Function

Global Business Services

Date

4/23/2024

Job ID

R-110523

Work Schedule

Full time

Job Type

Regular

Location

Shah Alam, Malaysia

Additional Location(s)

Prai, Malaysia